Terms & Conditions
Welcome to The Ink Moon. You agree to the following terms and conditions by purchasing from our website. Please read them carefully before placing an order.
Product Availability
All orders are made to order and created in small batches. Customization is available for orders of 3+ prints. For any custom requests, feel free to get in touch with us at info@theinkmoon.com or contact us via +91-8448664432 for inquiries. We reserve the right to discontinue products at any time.
Order Processing
Once an order is placed, processing begins within a short timeframe. Please allow 3–5 business days for your order to be prepared before shipping.
What shipping carriers do you use?
We aim to ship within 5–7 business days after production. Delivery times may vary based on your location and local courier serviceability. Shipping fees are calculated at checkout.
Cancellations
Orders may be cancelled within 2 hours of purchase. After this window, cancellations are not possible as your order will already be in progress.
Returns & Exchanges
Since all orders are made to order, we follow sustainable practices to minimize waste and ensure responsible production.
By printing each piece on demand, we reduce excess inventory and unnecessary resource consumption, ensuring that every artwork is crafted with care and environmental consciousness. Claims for damaged items must be submitted within 48 hours of delivery with supporting photos.
Pricing & Payment
All prices are listed in your local currency (where applicable) and include applicable taxes unless otherwise stated. Payment must be completed at checkout via our secure payment gateway.
Intellectual Property
All content on The Ink Moon website, including designs, images, logos, and text, is the intellectual property of The Ink Moon and may not be used, reproduced, or distributed without permission.
Privacy Policy
Your privacy is important to us. We collect and use personal data in accordance with our Privacy Policy, which outlines how we handle your information.
Changes to Terms
We reserve the right to update these terms at any time. Any changes will be reflected on this page. Continued use of our website following any updates constitutes acceptance of the revised terms.