GENERAL
Are the artworks on your website original paintings or prints?
Each of our art pieces is digitally hand-drawn, designed with precision and artistic intent. These original digital paintings are then professionally printed, resulting in high-quality prints that are both visually stunning and easily accessible.
Do you offer custom sizes?
Yes, we are happy to customize sizes to fit your space. For any custom requests, feel free to get in touch with us at info@theinkmoon.com or contact us via +91-8448664432 for inquiries.
Can I cancel or make changes to my order?
You can cancel or modify your order within 2 hours of placing it. After this window, your order moves into production and can no longer be changed or cancelled. We recommend reviewing your order details carefully before completing your purchase.
Need Something Custom?
For any custom requests, including bulk orders and B2B inquiries, feel free to reach out. From custom sizing to large-scale orders, custom is our love language—we’re here to create exactly what you need. Contact us at info@theinkmoon.com or via +91-8448664432 for inquiries.
Where are your products made?
All The Ink Moon products are proudly designed and manufactured in India.
Can you send a personalised note with my order?
If you're purchasing the art as a gift, feel free to include a personalized message in the "Notes" section at checkout, and we’ll gladly add it to your order.
Looking for a thoughtful gift that lets them choose? (reduce gift word usage)
A meaningful, last-minute present that’s sure to impress, The Ink Moon Gift Card is an effortless way to give the gift of art. This instant digital card is perfect for birthdays, anniversaries, and housewarming, etc. No shipping delays, no guessing, just effortless, creative giving with a touch of elegance.
Shipping & Handling
Where Do We Ship?
We ship across India and globally, ensuring your chosen artwork reaches you safely and securely, no matter where you are.
How Long Does Shipping Take?
Each order is processed with care and efficiency. Here’s what to expect:
Processing Times:
Once your order is placed, please allow 3–5 business days for processing and print production.
Shipping Times:
Once your order has been processed, delivery typically takes 5-7 business days, depending on your location.
Please note: While we do our best to deliver on time, occasional delays due to courier issues or external factors may occur. We’ll always keep you informed and work to get your order to you as quickly as possible.
Order Tracking
To track your order, click
Do you accept returns or exchanges?
We do not accept returns or exchanges unless your order arrives damaged or defective. Please contact us within 48 hours of delivery with photos so we can assist you quickly.
Can I track my order?
Yes! You’ll receive a tracking link via email as soon as your order is shipped.
Where do you ship from?
All orders are packed and shipped from our studio in India with care and lots of love.
Do you ship internationally?
Yes, we do! Shipping times may vary depending on your location, but we’ll make sure it reaches you safely.
Secure Packaging- How We Protect Your Art ?
We take extra precautions to ensure your artwork arrives in pristine condition, using secure packaging designed for maximum protection.
Rolled Art
- Carefully placed between two sheets of protective art tissue paper
- Wrapped in butter paper for additional safeguarding
- Rolled into our branded mailer tubes to prevent bending or damage
Framed Art
- Wrapped in a protective film to shield against scratches
- Covered with multiple layers of bubble wrap for impact resistance
- Placed inside a flat corrugated box with protective filling to prevent movement during transit
Whether you choose rolled, framed, or gallery-wrapped art, we ensure that every piece is delivered with the highest care and attention to detail.
Framing & Print Guide
All About Frames – Because Every Masterpiece Deserves a Spotlight
Do you offer framing options?
Yes, we offer framing options to help you find the perfect finish for your artwork. Our frames are designed to complement each piece and make it ready to hang right out of the box.
Are the frames made of real wood?
Yes! Our frames are crafted from high-quality, genuine wood—no cheap imitations here. They’re sturdy, stylish, and built to last, giving your artwork a natural, timeless finish that feels as good as it looks.
Do the frames come with glass?
Yes, framed paper prints come with high-quality glass to protect your artwork while offering a sleek, polished look. On the other hand, canvas prints are more durable and therefore do not need to be framed with glass.
How secure are the frames?
Our art pieces are designed to last. Paper prints come with a reinforced MDF (Medium-Density Fiberboard) board backing that keeps the frame firmly intact, ensuring stability and long-term durability. Canvas prints are securely mounted and supported with stabilizers at the back to maintain their structure and keep the frame sturdy.
What colours are available for the frames?
Choose between two sophisticated finishes: Pine or Teak.
All About Prints
In how many ways can I buy the prints?
You can choose from three beautiful formats, depending on your style and how you want to display your art:
● Rolled: Shipped in a sturdy tube without a frame—perfect for custom framing or easy gifting.
● Gallery Wrapped: Printed on canvas and stretched over a wooden mount, giving it a clean, modern, frameless look.
Framed: Comes ready to hang with a high-quality wooden frame and protective glass. Just unbox and display!
What makes our prints truly special?
At The Ink Moon, our prints are more than just visually striking as they're crafted to stand out. Here's what sets them apart:
● Our prints feature built-in UV protection to prevent fading and maintain their brilliance, even in well-lit spaces.
● The added varnish adds a layer of elegance and durability, enhancing the artwork’s vibrancy, protecting its surface, and preserving its beauty for years to come.
● Each print is produced using premium-quality materials and top-tier printing technology, ensuring exceptional clarity, color accuracy, and a luxurious finish.
● Fully varnished prints with rich color tones and fine detailing for lifelike and protected artwork – a premium and timeless offering.
● Impeccable design sensibility rooted in emotion, storytelling, and aesthetic balance paired with a deep commitment to originality.
Are your prints long-lasting?
Absolutely. Our prints are made to endure and remain vibrant for years to come. Here's how:
● Long-lasting color vibrancy that doesn’t fade with time
● UV light resistance, guarding against sunlight exposure
● Water-resistant surfaces for extra durability
● Perfectly varnished finish that not only elevates the visual appeal but also adds robust protection
Are your prints UV-light resistant?
Yes, they are. Our prints, coated with Hahnemühle Varnish, are equipped with UV absorbers that protect them from fading and discoloration caused by sunlight. Even in well-lit spaces, your artwork stays vibrant and intact.
Are your prints water-resistant?
The varnish creates a protective barrier that makes the artwork resistant to light water exposure, so if water is accidentally spilled on the surface, it won’t damage the print. This added protection makes our prints well-suited for a variety of interior environments, including those with occasional humidity.
However, while the prints are water-resistant, we still recommend keeping them away from prolonged or direct contact with water to preserve their longevity.
What is Varnish, and why do we use it?
Varnish on prints is a protective coating applied over printed artwork. The varnishing is done after the printing process, which helps in enhancing appearance, increasing durability, and extending the life of the print. It can be applied to paper, canvas, or other materials. We use Hahnemühle Varnish, which is a professional-grade protective coating, to enhance both the beauty and lifespan of our prints. This premium varnish:
● Shield your art from humidity, water, and dust
● Prevents cracking even in changing climates
● Deepens color tones, especially blacks, for a more vivid look
● Offers archival protection, preserving your print for years to come
● Showcases a premium and high-end polished finish.
● Our prints are UV resistant, which protects against fading and discoloration from sunlight.
Do all of your prints come with a varnish finish?
Yes! Whether it's a rolled print, canvas, or a framed piece, all our prints come with a professional varnish finish. This ensures enhanced vibrancy, added protection, and a refined, lasting appearance across every format.
What if I accidentally scratch the print?
Don’t worry, our prints are designed to be remarkably resilient. Thanks to the varnish layer, even if you accidentally scratch the surface, it won't damage or peel the artwork. It's a smooth, durable finish that protects your print from everyday wear.
Note: While our varnished prints are protected, we still recommend handling them with care. Improper handling may lead to surface damage and affect the overall appearance of the artwork.
Which print option is the best fit for me?
At Ink Moon, we offer three types of prints, on two different materials, each designed to suit different styles and preferences. Whether you prefer a classic framed look or a contemporary gallery-wrapped canvas, here’s a guide to help you choose the best option for your space.
Materials:
● Paper: 308 GSM fine art paper made from 100% cotton, offering a smooth matte finish, deep color accuracy, and archival quality.
● Canvas: 400 GSM poly-cotton canvas with a fine texture, ensuring durability, rich details, and a gallery-quality print.
● Rolled Prints (Paper & Canvas)
A flexible and versatile option, rolled prints come unframed and delivered in protective tubes, allowing you to frame them according to your personal style.
Note: Rolled prints are not ready to hang out of the package but include a 1-inch extra border for easy framing. If you require additional space and custom border color options for gallery wrapping, let us know before placing your order.
● Gallery Wrapped (Only Canvas)
A modern and elegant display option, gallery-wrapped canvas prints come mounted on a wooden stretcher frame with the image extending to the edges for a seamless, frameless finish.
Note: This option is only available for canvas prints.
● Framed Prints (Paper & Canvas)
For a classic and structured presentation, framed prints come ready to hang, enclosed in a handcrafted wooden frame that complements the artwork beautifully.
Frame Specifications:
● Available in two finishes: Pine for a natural, light look and Teak for a rich, warm tone.
● Frame thickness: 0.5-inch deep, adding a refined border to the artwork.
● Glass Protection: Paper prints come with premium-quality glass, while canvas prints are framed without glass for a more textured display.
Choosing the Right Format for Your Space
Not all designs follow the same size proportions; some fit a 3:4 ratio, while others have a 1:1 square format. When selecting your print, consider both the design you love and the ratio that best complements your wall space.
No matter which option you choose, Ink Moon ensures that every print is made from premium fine art materials, providing exceptional color accuracy, rich details, and long-lasting durability.
How to Care for Your Art Print?
Your artwork is designed to last, and we’ve taken extra steps to ensure its longevity by varnishing each print for added protection. While this safeguards against environmental factors, following a few simple care practices will help maintain its vibrancy and prevent scuffing over time.
- Keep it out of direct sunlight
Even with fade-resistant inks, prolonged sun exposure can dull colors over time. Display your art in shaded or indoor-lit areas for long-lasting vibrance. - Dust gently
Use a soft, dry cloth (like microfiber) to gently dust your print or frame. Avoid harsh rubbing or chemical cleaners. - Avoid moisture and humidity
Keep your artwork in a dry, well-ventilated space. - Handle with care
Always hold your print or frame by the edges and avoid touching the surface directly. Fingerprints can leave marks over time. - For framed or gallery-wrapped art
Hang it securely using proper hooks or nails, and ensure it’s level to avoid shifting or damage over time.
A little care goes a long way, your print will thank you by staying beautiful for years to come!
What kind of paper do you use for your prints? (Separate paper and canvas)
We use premium-quality fine art paper and canvas that are made to make your art shine.
- For our canvas prints, we use NovaJet PhotoArt Matte Canvas – it’s thick, durable, and has a smooth, matte finish that gives your art a rich, elegant look. It's water-resistant, long-lasting, and perfect for high-quality printing.
- For our paper prints, we use Hahnemühle Photo Rag — one of the world’s finest fine art papers. Made from 100% cotton, it offers a luxuriously soft feel and a smooth matte finish that enhances every detail and color. Combined with professional Giclee printing techniques, this paper ensures exceptional color accuracy, depth, and archival quality for prints that are gallery-worthy.
Our prints are made to last for years without fading – perfect for framing, gifting, or collecting.
What is Giclee printing?
Giclee printing is a high-quality inkjet printing process that uses pigment-based inks and archival papers to produce detailed, long-lasting art prints with rich colors and deep contrast.
We offer three beautiful formats to suit your style and space:
- Rolled Art
A versatile, unframed option, delivered in a protective tube for easy storage or transport. Ideal for custom framing.
Note: Rolled prints are not ready to hang out of the package. They need to be framed. - Gallery Wrap
A sleek, frameless display, where the artwork is printed on canvas and stretched over a wooden back panel, with the image extending to the edges. Framing option is available (check our buying guide for more detailed information). - Framed Art
Arrives ready to hang, complete with a high-quality wooden frame tailored to complement the artwork. Simply unbox and display.
Need Help Deciding?
Still unsure? We’re just a message away. Feel free to contact us via email.
B2B & Custom Projects – Let’s Make It Big Together!
Looking for something tailor-made for your space, brand, or business?
Whether you’re an interior designer, architect, corporate buyer, or simply need bulk orders with specific requirements, we’ve got you covered!
Custom sizes, colors, framing, branding, or exclusive designs- we’re happy to collaborate.
For any custom requests, including bulk orders and B2B inquiries, feel free to reach out. From custom sizing to large-scale orders, custom is our love language—we’re here to create exactly what you need. Contact us at info@theinkmoon.com or via +91-8448664432 for inquiries.